Review the terms before purchasing
The administrator must publish the refund and cancellation terms for each paid programme before enabling checkout. These terms should explain eligibility, time limits, digital access conditions and how a request is handled.
Request purchase support
Use the contact form with your product name, purchase email, reference and the reason for your request. The team can review the applicable purchase terms and respond. This page does not create a refund guarantee or state a deadline that has not been confirmed.