Information submitted through this website
Contact forms store your name, email, optional phone number and message. Assessment registration also stores your purchase reference, measured results and certificate-review status. These records are private and accessible to authorised website administrators.
How information is used
Details are used to respond to your enquiry, review an assessment and purchase, and issue a certificate. Form submissions may generate email notifications to the administrator’s configured address. Delivery depends on the website’s email provider.
Retention
Private application, enquiry and assessment records are scheduled for deletion after 180 days. Cron scheduling depends on the website or hosting scheduler. Issued certificate records are retained separately until the administrator removes them, so verification can continue.
Public certificate verification
Verification by an issued certificate ID displays the holder’s certificate name, issuer, language, measured results and relevant dates. Email, phone and payment references remain private. Contact support for correction or removal requests.
External checkout
Kreato checkout opens on an external website and is subject to that provider’s own privacy and purchase terms. This website does not collect card details.
Cookies and security controls
WordPress may use cookies for administrator login and platform functionality. Security controls temporarily count form requests using hashed email or network identifiers to limit abuse. Additional analytics and marketing scripts are not included by these custom packages.
Access, correction and removal
Contact support from the email associated with your record. The administrator can use the WordPress privacy export and erase tools to handle personal-data requests. The site owner should review this page and add the legal business identity and details of any additional services installed.